Editor's note
Quilter has featured regularly in FT Adviser's Financial Adviser Service Awards with a strong history of delivering five and four-star service to advisers and their clients.
This year is no different. In fact, Quilter has had a string of five-star ratings stretching back to 2014 in the investments category and, when it comes to pensions and protection, a regular history of four and five-star service dating all the way back to 1993.
During the exceptionally difficult year everyone had in 2020, advisers gave Quilter such high scores across the various categories that it was deservedly the Company of the Year.
And while no company is without its issues — it did not achieve a high star rating in 2023 in the platforms category — Quilter took this to heart, implementing a turnaround that saw it earn 'Most Improved' in the platforms category in 2024.
Advisers voting in the FT Adviser Financial Adviser Service Awards seem to be voting in line with the ordinary consumer, too.
Out of 11,800 reviews on TrustPilot, 70 per cent of consumers have given it a five-star rating, with a further 15 per cent rating it four-stars. That's an incredible 85 per cent of "excellent" and "very good" ratings across the various divisions of Quilter.
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About Quilter
Quilter is a leading UK-focused full-service wealth manager that provides financial advice, advice-led investment solutions, and investment platform services to over half a million clients. Our purpose is to help create brighter financial futures for every generation.
All our products and services are designed to support any adviser business model and evolve to meet the changing needs of clients. We equip advisers with the tools they need to grow their business, knowing good financial advice leads to better customer outcomes.
We act and invest responsibly, with a commitment to integrate responsible investment principles across all areas of the business. And with a strong focus on customer satisfaction, we ensure that clients receive the highest level of service and support throughout their financial journey, helping them grow their money and achieve peace of mind.
In addition to our core services, Quilter is dedicated to promoting financial literacy and education. We engage in initiatives aimed at empowering individuals with the knowledge and tools to make informed financial decisions. Through our comprehensive approach to wealth management, Quilter builds lasting relationships with advisers and clients, securing a prosperous future for all.
